Broken X-Box 360
14/01/08 20:34 Filed in: X-Box 360
I bought my son a X-Box 360 for xmas.
On boxing day it broke, It got the 3 red lights of death.
I phoned Microsoft support who told me to contact Amazon to see if they would accept the return, they said if they didn't, Microsoft would replace it.
I phoned Amazon who said just to send it back and they would send a replacement out.
Amazon dispatched a replacement unit on the 28th december, first class......
On the 2nd January with no sign of the replacement I went to HMV and bought him a new 360 for the same price I paid at Amazon, I also got 2 games included free. (happy)
On the 8th January the replacement from Amazon eventually turned up, Almost 2 weeks later.
If i'd not had the money to go out and buy a replacement my son would have had to wait until it was time for him to go back to school before getting his Xmas present.
I can blame Microsoft for the dodgy X-box, I can blame Amazon for not sending it out via currier, But I think the majority of the blame must go to Royal Mail for taking so long to deliver a first class parcel.
I have learned a valuable lesson though....
When it comes to the kids BIG Xmas presents, DON'T order online.
I'll be buying from high street shops from now on, just in case.
On boxing day it broke, It got the 3 red lights of death.
I phoned Microsoft support who told me to contact Amazon to see if they would accept the return, they said if they didn't, Microsoft would replace it.
I phoned Amazon who said just to send it back and they would send a replacement out.
Amazon dispatched a replacement unit on the 28th december, first class......
On the 2nd January with no sign of the replacement I went to HMV and bought him a new 360 for the same price I paid at Amazon, I also got 2 games included free. (happy)
On the 8th January the replacement from Amazon eventually turned up, Almost 2 weeks later.
If i'd not had the money to go out and buy a replacement my son would have had to wait until it was time for him to go back to school before getting his Xmas present.
I can blame Microsoft for the dodgy X-box, I can blame Amazon for not sending it out via currier, But I think the majority of the blame must go to Royal Mail for taking so long to deliver a first class parcel.
I have learned a valuable lesson though....
When it comes to the kids BIG Xmas presents, DON'T order online.
I'll be buying from high street shops from now on, just in case.
